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Using Wirecard Checkout Terminal

The following chapters describe how to use Wirecard Checkout Terminal for Credit Card, SEPA Direct Debit and recurring payments.

General information

The following general fields are available for entering consumer related order details:

Field name Optional or required Maximum field length Short description
Company Optional Alphanumeric, variable length of up to 60 characters. Name of company ordering the relevant items (products).
First and last name Optional Alphanumeric, variable length of up to 20 characters for the first name and 25 characters for the last name. Consumer's first and last name.
Address Optional Alphanumeric, variable length of up to 100 characters. Consumer's address.
Order reference Optional Alphanumeric with up to 128 characters, differs depending on the payment method used. Unique order reference ID sent from merchant to financial service provider.
Comment Optional Alphanumeric, variable length of up to 255 characters. Additional data relating to order, e.g. invoice number or purchase number.
Amount Required Alphanumeric, variable length of up to 10 characters. Payment to be effected by consumer.
Currency Required Alphanumeric, fixed length of 3 characters, or numeric with a fixed length of 3 numbers. Currency code of amount.
Payment method Required Selection field. Payment method used for the transaction: Credit Card, SEPA Direct Debit or recurring payment.

Depending on your specific requirements and the configuration settings, the number of fields and the field length and characteristics may differ.
If the maximum character length is exceeded, any additional characters are ignored.

Logging in

The following steps illustrate how to log in to the Wirecard Checkout Terminal interface.

Step 1: Starting up your browser

Step 2: Accessing your login

Step 3: The login section opens

Step 4: Entering username and password

  • Enter your username and password → click “sign on”.
  • When the login was successful, a summary of your login data are displayed → to proceed click “next”.

During the first login you will be prompted to change your password. The login can only be completed after the password has been successfully changed. If the same user has already logged in before, it is not necessary to change the password.

Completing a payment with Credit Card

Follow these steps to carry out a payment using a credit card.

Step 1: Entering order details

  • Complete the fields → select payment method “Credit Card”.

  • To enter the payment details → click “Next”

Step 2: Entering payment details

  • Enter your consumer's credit card details: credit card number, expiration date and card security code (3 or 4 digit number on the back of the card) → click “Next”.

  • If the payment has been completed successfully, the message “Transaction approved” appears in the window “Order confirmation”.

  • At the same time a unique order number is created automatically.

is the unique order number in the present example.

Step 3: Selecting next action

To proceed, choose between the following options:

or

or

Step 4: Selecting next action in case of error

  • If the payment has not been completed successfully, an error message is displayed.

To continue, choose or

General information on credit card payments

If the credit card payment has been successfully processed, an approval for the payment amount is displayed in the Wirecard Payment Center. Please note that completed payments are not automatically deposited via Wirecard Checkout Terminal. In order to receive the outstanding amounts the approved amounts need to be deposited in the Wirecard Payment Center. At this point the relevant financial service providers are notified that the corresponding amounts are to be transferred to your account.

These steps may also be automated, i.e. Wirecard carries out the deposit of approved payments. There are two configuration options for this:

  • Daily fully automated deposit (capture) of all payments: All payments are deposited once during the night. In order to enable this feature please contact our sales teams.
  • Immediate capture: After effecting a payment, this payment is available immediately as a capture. In order to enable this feature (autoDeposit) please contact our sales teams.

Not deposited (uncaptured) approvals will expire after 7-14 calendar days. The exact deadline depends on the regulations provided by each financial service provider. After exceeding the individual deadline these payments can no longer be submitted or received. Before an order is delivered, it is essential to verify that the corresponding transaction exists and has been deposited in the Wirecard Payment Center.

Completing a payment with SEPA direct debit

Follow these steps to carry out a payment using SEPA Direct Debit.

Step 1: Entering order details

  • Complete the fields → select payment method “SEPA Direct Debit”.

  • To enter the payment details → click “Next”

Step 2: Entering payment details

  • Enter your consumer's bank details: account owner, IBAN, BIC, mandate reference, mandate signature date and due date → click “Next”.

  • If the payment has been completed successfully, the message “Transaction approved” appears in the window that opens “Order confirmation”.

  • At the same time a unique order number is created automatically.

is the unique order number in the present example.

Step 3: Selecting next action

To proceed, choose between the following options:

or

or

Step 4: Selecting next action in case of error

  • If the payment has not been completed successfully, an error message is displayed.

To continue, choose or

Effecting a recurring payment

Follow these steps to effect a recurring payment.

Step 1: Entering order details

  • Complete the fields → select payment method “Recurring payment”.

  • To enter the payment details → click “Next”

Step 2: Entering payment details

A window opens where you are to enter recurring payment details:

  • Source order number: = original order number. Enter the order number to which the recurring payment refers to.

To comply with credit card policies, there are two more input fields:

  • Periodic Type: Select the periodic type of recurring payments.
    It may be set to 3 different values:
    • Consumer Initiated Payment (ci):
      • For recurring payments on a non-regular basis, but always initiated by consumer, the consumer does not need to re-enter card details, but the credit card company will not decline because of missing CVV/CVC.
      • For e.g. one-click checkout (ordering items with the same credit card as before).
    • Unscheduled Recurring Payment (ucof):
      • Unscheduled Credential on File.
      • Set periodicType to ucof to use consumer credit card data from a previous order for a transaction (fixed or variable amount) that does not occur regularly or at a scheduled date and is initiated without consumer interaction.
      • The cardholder must have provided consent for the merchant to initiate one or more future transactions.
      • For e.g. pre-paid account auto-top-up.
    • Scheduled Recurring Payment (recurring):
      • Payments that occur repeatedly on a regular basis.
      • For e.g. subscriptions or installments.
  • Merchant tokenization: Activate the Merchant tokenization checkbox at the bottom of the window if you intend to reuse the consumer's credit card details.
    You may either store the credit card details or the order number. If you save the order number, the credit card details for recurring payments will be retrieved from the order number.

→ Click “Next”.

  • A window opens and shows a summary of the source order data → click “Next”.

  • If the payment has been completed successfully, the message “Transaction approved” appears in the window “Order confirmation”.

  • At the same time a unique order number is issued automatically.

is the unique order number in the present example.

Step 3: Selecting next action

To proceed, choose between the following options:

or

or

Step 4: Selecting next action in case of error

  • If the payment has not been completed successfully, an error message is displayed.

To continue, choose or

Generally, payment for the source order number must not be older than 400 days for credit card payments.

If the order is older than 400 days, the error message “Card number missing” is displayed. If the expiration date of the credit card of the stored source order was exceeded, the error message “Expiration date is invalid” is displayed. In both error cases you have to obtain the new credit card details from your consumer and initiate a new order since a recurring payment may not be carried out.

There are currently no restrictions on payments using SEPA Direct Debit procedures.


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