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Support teams

If you have any questions or need further assistance please do not hesitate to contact your responsible Support team:

Wirecard AG near Munich, Germany

Wirecard AG
Einsteinring 35
85609 Aschheim, Germany

Phone: +49 (0) 89 44 24 - 1640
Emergency hotline (24h/7d): +49 (0) 89 44 24 - 1649
support@wirecard.com

We are glad to be at your disposal from Monday to Friday from 8.00 to 19.00 CET.

Wirecard CEE in Graz, Austria

Wirecard CEE
Reininghausstrasse 13a
8010 Graz, Austria

Phone: +43 (0)316 / 81 36 81 - 80
Fax: +43 (0)316 / 81 36 81 - 20
support@wirecard.at

We are glad to be at your disposal from Monday to Friday from 8.00 to 16.30 CET.

If you are already customer of Wirecard CEE please provide us with your customer id (starting with “D2”) at the beginning of the subject line of your e-mail. For phone please also prepare your customer id and your customer password. You can find your customer id e.g. on invoices of Wirecard CEE or within the welcome e-mail from our Sales or Support team.


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