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If you have any questions or need further assistance please do not hesitate to contact our Support teams:
Phone: +49 (0) 89 44 24 - 1640
Emergency hotline (24h/7d): +49 (0) 89 44 24 - 1649
We are glad to be at your disposal from Monday to Friday from 8.00 to 19.00 CET.
Phone: +43 (0)316 / 81 36 81 - 80
Fax: +43 (0)316 / 81 36 81 - 20
We are glad to be at your disposal from Monday to Friday from 8.00 to 16.30 CET.
If you are already customer of Wirecard CEE please provide us with your customer id (starting with “D2”) at the beginning of the subject line of your e-mail. For phone please also prepare your customer id and your customer password. You can find your customer id e.g. on invoices of Wirecard CEE or within the welcome e-mail from our Sales or Support team.